Experts, Professionals, Pet Lovers

Elizabeth Chaney, Founder, Training Director 

“When you see in a customer’s eyes the look they get when they really understand that we care about their dogs just the way they do – when they really know that it’s true – well that’s a feeling that’s hard to describe. It’s overwhelming, it’s heartwarming. It’s the combination of immense trust and honorable service that makes us so proud of what we do. And it drives us to constantly be looking for ways to improve.” ~Elizabeth Chaney

Elizabeth Chaney has had a passion for dogs since she was a child. In fact, her most memorable high-school class presentation was “How to Teach a Dog to Sit, Stay and Down.” She carried this passion through college, where she extended scientific knowledge gleaned through a bachelor’s degree from the University of Delaware into specific expertise in canines. Elizabeth partnered with her German Shepherd “Ella” to achieve the highest title in the dog sport of Schutzhund.  Energized by this success, she began her own canine training business in 1999. From a single canine training field surrounded by soybeans and corn, her business evolved into the comprehensive pet care facility that, today, is a 16,000 square foot facility that offers top quality services for canines and felines. Open for business in March 2003, Perfect Pet Resort has since served thousands of pets and their owners from the Washington D.C., Baltimore, and Annapolis metropolitan areas.

Now a certified handler, instructor and evaluator for the FEMA Urban Search and Rescue team, Virginia Task Force 1, Elizabeth trained her canine partners Harpo, Ventoux, and Hugo for national and international deployment to assist in disasters. Together with her live and human remains detection canines, Elizabeth has been deployed to assist in the aftermath of hurricanes, local building collapses, and the mudslides in Washington State. In January 2016, she was covered in the Wall Street Journal alongside her working dog, Ventoux, for their rescue work in Nepal after the 2015 earthquakes.

Butch Henderson, Lead Canine Trainer, Pet Care Supervisor and Movie Fanatic

Butch Henderson - Pet Care SupervisorIn addition to being a pet care supervisor, Butch is also the lead canine trainer for Perfect Pet Resort. He has over 30 years’ experience training, breeding and competing working dogs. He oversees our Stay and Train program as well as offering private lessons and recall training. In his spare time, he likes to work with his dogs, see movies, watch television and spend time with friends.


Erika Lopez, Pet Care Supervisor and Ultimate Friends Fan

Erika has always loved animals. She began working at Perfect Pet Resort in 2009 and loves her job with a passion. Her positions have ranged from pet care specialist and bather to spa supervisor. She always takes the extra time to make sure every pet is happy and comfortable during their stay. Erika is a Certified Brusher/Bather and AKC Safety Brusher/Bather. In her personal time, she enjoys doing anything outside with family, pets and friends. She is also a makeup enthusiast and the ultimate “Friends” fan.

Sandra Lopez, Pet Care Supervisor and Make-up Guru

Sandra joined the PPR family in 2014 as a part time Pet Care Specialist. She worked her way to a Supervisor role in 2017. In her free time, she has a passion in all things make-up and hair care. Her biggest blessing was recently becoming a mommy in 2018 to sweet Adiel. She enjoys going on walks with her son and two pups, Shadow, a Husky and Oso, an American Eskimo!

Tyler Jayne, Pet Care Supervisor and Every Dog’s Best Friend

Tyler has been interested in dogs since his beloved first Samoyed mix, Meeko. While accomplishing his bachelors’ in Environmental Science at the University of Maryland College Park, he fell in love with the pet care business and came to work with PPR in October of 2017. Outside of work he loves spending time with his family and friends in downtown Annapolis, searching for the best vegan food, playing competitive computer games and other nerdy pursuits.

Francisca Robledo, Pet Care Supervisor and Fanatic Chef 

Francisca has been an animal lover for as long as she can remember. She has been Francisca Robledo - Pet Care Supervisorworking with Perfect Pet Resort for almost 9 years and loves it. She is a Certified Brusher/Bather and an AKC Safety Brusher/Bather. She likes to make sure all our guests are comfortable, happy and having fun with us. When she is not working, she loves spending time with her family and two adorable dogs, Shadow the Husky and Randle the Lab mix. She is also an amazing cook.

April Larman, Client Care Supervisor and ‘The Office’ Addict

April joined our Client Care team as a Specialist in February 2017. After working in customer service for years, she always wanted to find herself surrounded by animals. She prides herself in giving clients an excellent overall experience. When she’s not working she’s enjoying a new favorite book or playing with her three fur babies- Maximus, Minnie and Boomer. On her day off you can find her watching the Office, Friends, or planning her next island vacation with her husband, Alan.