Experts, Professionals, Pet Lovers

Elizabeth Chaney, Founder

“When you see in a customer’s eyes the look they get when they really understand that we care about their dogs just the way they do – when they really know that it’s true – well that’s a feeling that’s hard to describe. It’s overwhelming, it’s heartwarming. It’s the combination of immense trust and honorable service that makes us so proud of what we do. And it drives us to constantly look for ways to improve.” ~Elizabeth Chaney

Elizabeth Chaney has had a passion for dogs since she was a child. In fact, her most memorable high-school class presentation was “How to Teach a Dog to Sit, Stay and Down.” She carried this passion through college, where she extended scientific knowledge gleaned through a bachelor’s degree from the University of Delaware into specific expertise in canines. Elizabeth started her own canine training business in 1999. From a simple outdoor training field surrounded by soybeans and corn, her business evolved into the comprehensive pet care facility that, today, is a 16,000 square foot facility that offers top quality services for canines and felines. Open for business in March 2003, Perfect Pet Resort has since served thousands of pets and their owners from the Washington D.C., Baltimore, and Annapolis metropolitan areas.

A certified handler, instructor and evaluator for the FEMA Urban Search and Rescue team, Virginia Task Force 1, Elizabeth trained her canine partners Harpo, Ventoux, and Hugo for national and international deployment to assist in disasters. Together with her live and human remains detection canines, Elizabeth has been deployed to assist in the aftermath of hurricanes, local building collapses, and the mudslides in Washington State. In January 2016, she was covered in the Wall Street Journal alongside her working dog, Ventoux, for their rescue work in Nepal after the 2015 earthquakes.

Lucy Barth, General Manager

Lucy traveled all the way across the pond to join our team in December 2019. Her role at PPR allows her to combine her background in operational management with her passion for animals and customer service. Lucy started as a Pet Care Manager and moved into our General Manager position where she loves overseeing daily operations and developing our talented professionals! In her spare time, Lucy makes the most of her new life stateside by enjoying lots of walks with her dog Minnie, downtime with her cat Clover, and boating on the bay.

Sydney McCardell, Facilities Manager

Following careers in the equine sciences and zoological field, Sydney joined our team in May 2020 as our Training Coordinator and shortly thereafter took the role of Facilities Manager. She applies her extensive knowledge of animal care and facility management to some of her favorite species, dogs and cats! On her days off, Sydney enjoys horseback riding and cuddling with her trio of black and white pups, Ava, Ivy, and Bruce.

Gill McBryde, Client Care Manager

After starting as a Client Care Specialist in April of 2021, Gill quickly became a supervisor and is now our Client Care Manager. Gill’s passion for animals and the people who have them is endless. While earning her bachelor’s degree at Radford University, Gill volunteered at animal shelters where she of course, fell in love and adopted her first dog! Through life experiences, Gill discovered how much she enjoys working with people, giving excellent customer service, and developing relationships with other animal lovers – all the things she found at PPR. When Gill is not working, you can find her at the dog park with her husband and pups, Rhex and Lucy, working hard in graduate school, cooking, or shopping at Target while sipping on a Starbucks.

Butch Henderson, Lead Canine Trainer

Butch Henderson - Pet Care SupervisorButch has been the lead canine trainer for Perfect Pet Resort since 2003. He has over 35 years’ experience training, breeding and competing working dogs. Butch is well known in the world of IPO/Schutzhund having success in countless dog sport trials. Butch represented the United States on several IPO/Schutzhund teams when competing at World Championships in Europe. He oversees our Stay and Train program, offers private lessons, behavior modification, and specialty training. In his spare time, he likes to work with his dogs, see movies, watch television and spend time with friends.

Erika Lopez, Pet Care Supervisor

Erika has always loved animals. She began working at Perfect Pet Resort in 2009 and loves her job with a passion. Her positions have ranged from pet care specialist and bather to spa supervisor. She always takes the extra time to make sure every pet is happy and comfortable during their stay. Erika is a Certified Brusher/Bather and AKC Safety Brusher/Bather. In her personal time, she enjoys doing anything outside with family, pets and friends. She is also a makeup enthusiast and the ultimate “Friends” fan.

Sandra Lopez, Pet Care Supervisor 

Sandra joined the PPR family in 2014 as a part time Pet Care Specialist. She worked her way to a Supervisor role in 2017. In her free time, she has a passion for photography. She is well known by loved ones for always have a camera in her hand ready to capture life’s precious moments. Her biggest blessing was becoming a mommy in 2018 to sweet Adiel. She enjoys going on walks with her son and two pups, Coco, a Chihuahua and Oso, an American Eskimo!

Tyler Jayne, Pet Care Supervisor

Tyler has been interested in dogs since his beloved first Samoyed mix, Meeko. While accomplishing his bachelors’ in Environmental Science at the University of Maryland College Park, he fell in love with the pet care business and came to work with PPR in October of 2017. Outside of work he loves spending time with his family and friends in downtown Annapolis, searching for the best vegan food, playing competitive computer games and other nerdy pursuits.

Francisca Robledo, Pet Care Supervisor and Facility Maintenance 

Francisca has been an animal lover for as long as she can remember. She has been Francisca Robledo - Pet Care Supervisorworking with Perfect Pet Resort for almost 15 years and loves it. She is a Certified Brusher/Bather and an AKC Safety Brusher/Bather. She loves to make sure all our guests are comfortable, happy and having fun with us. When she is not working, she loves spending time with her family and two adorable dog, Randle, a lab mix. She is also an amazing cook.

April Larman, Marketing and Events Coordinator 

April joined our team in February 2017. After developing the client care team for several years, April jumped into marketing and events coordination. Prior to joining the PPR team, April worked in customer service but the soft spot she has in her heart for animals drew her to Perfect Pet Resort. April takes great pride in her ability to solve problems, provide the highest level of customer service and lead by example. When she isn’t at work, she enjoys life as a new mother to her son, River – taking him on adventures, watching Bluey and teaching him about life. She has two incredible dachshunds, Minnie and Boomer. When her busy schedule allows, she tries new recipes and spoils her husband with meals and desserts.

Gabby Warren, Administrative Assistant

Gabby joined the PPR team in August 2021, which allows her to combine her love of details and office management with a great love for dogs and cats. She is both a military veteran and military spouse and has spent the last 30 years living all over the world. She and her husband are now happy to be settled in Maryland with their German Shepherd Reeses and love travel, boating, and visits from their three grown boys.